A new BDN blog called Out of the Oven has been posting a series of bakery reviews. Their most recent review is of Union Bagel Co,
As we lingered for a few minutes at their counter space and enjoyed our bagels, we noticed that nearly every customer that came in was addressed by name. That familiarity from the staff speaks volumes to me. That tells me that their customers come often enough to have built a relationship with the people working there. That’s good food and good feelings under one roof!