The Host Position

Portland Daily Sun columnist Natalie Ladd wrote today about the important role the host plays at a restaurant.

To the unindoctrinated, it’s hard to explain why the host position is so difficult to execute and so vitally important to the operational flow of a busy restaurant. There’s the reservation book or list that’s been building, with the names and times often incorrect due to hasty human error that can set off a domino effect of disaster.