Heart of Hospitality

The Press Herald has published a report on Heart of Hospitality, a new training program for restaurant workers “recognize and de-escalate harassment”.

To tackle potential sexual harassment, a few local bar and restaurant owners are launching the Heart of Hospitality program Thursday. It will offer two-hour sessions to train servers, bartenders and other hospitality staff to recognize and de-escalate harassment, whether from an employer, an employee or a customer who’s had too much to drink.